Privacy Policy

Last updated: June 2026

+COOL ("we", "us", "our") operates trypluscool.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Italian law.

Information we collect

• Order & account data: name, email, shipping/billing address, phone number, and order details.
• Payment data: processed securely by our payment providers; we do not store full card numbers.
• Device & usage data: IP address, browser type, pages visited, and cookies.

How we use your information

• To process and ship your orders and provide customer support.
• To send order updates and, with your consent, marketing communications.
• To improve the Site, prevent fraud, and comply with legal obligations.

Sharing your information

We share data only with service providers that help us run the store, including Shopify (e-commerce platform), our payment processors, and our fulfilment and shipping partners. We never sell your personal data.

Cookies

We use cookies for essential functionality, analytics, and marketing. You can manage non-essential cookies via the cookie banner or your browser settings.

Your rights

Under the GDPR you have the right to access, correct, delete, or port your data, and to object to or restrict its processing. To exercise these rights, email hello@trypluscool.com.

Data retention

We keep personal data only as long as necessary for the purposes described above or as required by law.

Contact

Questions about this policy? Email hello@trypluscool.com.